Outreach training, training targeted to those outside your organization, can offer tremendous benefits. It can broaden your brand, mobilize your clients, and bring new opportunities to your customers.
Many organizations use outreach activities to bring services and information to those who don’t have access to in-house services. Museums, university departments, and non-government organizations often do outreach such as art classes, chemistry road shows, and interactive web sites
Online training can be used as outreach. Two examples (out of a multitude) are disasterready.org’s safety courses and courses on cyber security offered by FEMA. But elearning as outreach faces special challenges.