By Mary Word
The core of David’s talk concerned the creative use of video and clips. We have all seen the talking heads, emblematic of much of the video used in courses, and although a big step up from reading text on a screen, it is still a passive activity. But there are ways to use a talking head to better engage the learner. One easy way is put it in an unexpected place. Instead of having it as the content on the page, use it to ask a question in a quiz, or act as the feedback to a question.
By Adib Masumian
According to the Yankee Group, 38% of American workers are part of the mobile workforce. The speed and flexibility of mobile training is imperative to enhancing the learning experience and productivity of the modern workforce. Organizations need systems, processes, and managers that can handle the growing mobile workforce effectively. This panel discussed how training strategy and tactics need to evolve to accommodate the movement away from the desk.
By Kevin Gumienny
Why video, indeed. The training team at BigCommerce needed to train their users. The more people who knew how to use their software, the more people would use their software.
Who are their customers? Mostly small businesses, people who do ecommerce in their spare time. They don’t have the time or money to set through formal training. So training needed to be available anytime, and just in time.